The Museum has limited special-needs access, and does not have a lift.
The ground floor level of the Museum is reached by means of a ramp which is permanently fixed to the backdoor of the Museum in Our Saviour Street, corner with Villegaignon Street. Portable ramps are available to be attached to the different doorsteps in the ground floor of the Museum, enabling full accessibility to wheelchair users.
A special needs toilet is available at ground floor level.
The first floor of the Palazzo is not wheelchair accessible and is reached by a flight of 25 steps.
The café on the roof of the Palazzo is reached by a further flight of 20 steps.
The average tour of the Museum covers an area of approximately 85 meters long. There is seating in the entrance hall and courtyard at ground floor level as well as at the roof top café.
Tours for the blind and visually impaired are organised regularly, subject to pre-booking. These tours contain a tactile element. Due to the uneven nature of the floors it is advisable to be accompanied by a sighted person particularly if visiting in a large group.
Palazzo Falson caters for visitors who are hearing impaired or who may not be able to use the audio guide. Visitors are kindly instructed to ask for written information at main reception upon purchasing their ticket.
Persons with special needs will be assisted by staff throughout their visit. You are advised to contact us in advance on + 356 2145 4512 for further advice.